Chris PaivaHome

Product designer

I design for people
and work well with people.

By connecting user needs, business goals and technical realities, I help teams understand problems, align on solutions, and create better products.

10+ yearsexperience
Product DesignBusiness Analysis
Enterprise SaaSFintech · EdTech
Sydney,Australia
Illustration of three people collaborating around a laptop with conversation bubbles.

I help teams:

Understand complex problems

I uncover real user needs and the root of the problem.

Align around better decisions

I connect perspectives to create clarity and confidence.

Create products people enjoy using

I design solutions that deliver measurable value.

How I work →

About me

Product designer with strong business analysis capability.

I have 10+ years' experience designing digital products across SaaS, fintech, education, and e-commerce.

I love turning complexity into clarity and collaborating with teams to create products that truly help people.

More about me →

Featured projects

A few problems I've helped teams solve.

View all projects →
Guroo Discussion Boards project thumbnail showing the learning communication experience.

Guroo Learning - Discussion Boards

EducationCommunityProduct Design

Guroo Learning's existing Posts & Announcements feature supported basic course communication, but customers needed richer ways for learners and facilitators to interact. Many were relying on third-party tools to fill the gap. I helped define and design a discussion system that brought channels, posts, comments, reactions and content management directly into the learning platform.

View case study →
Role
Product Designer
Dates
2026
Nuix Licensing System thumbnail showing a simplified licensing ecosystem.

Nuix Licensing System

Product DesignSystems ThinkingBusiness AnalysisEnterprise SaaSUX Research

I helped redesign Nuix’s licensing experience, bringing processes that were spread across multiple systems into a centralised platform for managing organisations, users, products and licences. The challenge went beyond interface design. Licensing involved complex business rules, different user groups and dependencies with Nuix Workstation. My role was to understand that ecosystem, make the complexity visible and help translate it into requirements, workflows and a product the team could build.

View case study →
Role
Product Designer
Dates
2020
Portfolio Redesign project thumbnail showing the portfolio design system.

Portfolio Redesign

Product StrategyUX/UI DesignDesign SystemAI-Assisted Development

A portfolio should do more than show finished work. I redesigned mine as a product - defining the audience, clarifying my positioning and creating an experience that helps people quickly understand not only what I design, but how I think and work.

View case study →
Role
Product Designer
Dates
2026

Interested in how I approach product design?
Let's talk.